Shipping Policy
How UrbanSteps handles dispatch and delivery across Pakistan. All timelines and charges below are editable placeholders — UrbanSteps confirms the exact details with you before dispatch.
Order Confirmation
UrbanSteps may contact customers through WhatsApp or phone to confirm an order before processing. Please provide an accurate phone number, city and complete delivery address.
Delivery Areas
UrbanSteps currently provides delivery to cities across Pakistan except Khyber Pakhtunkhwa (KPK). Availability for remote areas is confirmed at the time of order.
Delivery Timeline
Ready-to-wear and custom-made orders have different timelines. The exact timeline for your order is shared on confirmation. (Placeholder — owner to set standard timelines.)
Delivery Charges
Delivery charges are shared before your order is finalised. (Placeholder — owner to set charges.)